Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly and safely.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Standard Shipping: PKR 250

• Free Shipping: Available on selected products or promotional offers.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable).

Delivery Attempts

Our courier partner will make delivery attempts. If the package cannot be delivered due to an incorrect address or customer unavailability, the order may be returned to us.

Damaged or Missing Items

If you receive a damaged product or if any item is missing, please contact us within 48 hours of receiving your order with clear photos of the package and product.

Incorrect Shipping Information

Please ensure your shipping address and contact number are correct before placing an order. We are not responsible for delays caused by incorrect customer information.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our website or WhatsApp.